Clear guidelines on refunds and cancellations for all our programs at Tulip Kids
Quick Overview
Ongoing programs require advance written notice, while summer camps and enrichment classes follow a date-based refund schedule. All requests should be sent by email so our team can process them quickly and consistently.
Written Requests
Send all refund or withdrawal requests to info@tulipkidsinc.com.
Ongoing Programs
Preschool, childcare, and after school require one month's written notice.
Refund Timing
Seasonal programs refund based on how many days remain before the start date.
These programs follow ongoing enrollment terms designed to support staffing ratios and classroom continuity.
Registration Fees
All registration fees are non-refundable and non-transferable.
Withdrawal Notice
To discontinue enrollment, parents are required to provide one month's written notice. Tuition remains due for the duration of the notice period.
After school enrollment follows the same advance notice requirement for schedule and staffing planning.
Registration Fees
All registration fees are non-refundable.
Withdrawal Notice
To discontinue enrollment, parents are required to provide one month's written notice. Tuition remains due for the duration of the notice period.
Refund eligibility for seasonal camps and enrichment programs depends entirely on when the cancellation request is submitted.
21+ Days Before Start
100% refund
Families receive a full refund of the program fee when cancellation is requested at least 21 days before the program starts.
14-20 Days Before Start
50% refund
Families receive a 50% refund of the program fee when cancellation is requested 14 to 20 days before the start date.
Less Than 14 Days
No refund
No refunds are issued for late cancellations, student absences, or no-shows.
Tulip Kids reserves the right to cancel a camp or class if minimum enrollment is not met. In such cases, parents will be notified and offered the choice of a full refund or a credit transfer to another available program of their choice.
Submission
All refund or withdrawal requests must be submitted formally via email to our administrative team at info@tulipkidsinc.com.
Processing Time
Approved refunds are typically processed within 5-7 business days.
Need Help?
For further clarification regarding these policies, our team is available to help.
info@tulipkidsinc.com
Phone
+1 (408) 245-0602